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Shipping Policy

Effective Date: April 6, 2025

Domestic Shipping Policy

Shipment Area: Great Lakes Sourdough currently ships within Canada only.

Shipment Processing Time

All orders are processed within 2–3 business days. Orders are not shipped or delivered on weekends or statutory holidays.

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow extra time for delivery. If there will be a significant delay in shipping your order, we will contact you via email or phone.

Shipping Confirmation & Tracking

You will receive a confirmation email once your order has shipped. This will include your tracking number(s). Tracking typically becomes active within 24 hours of shipment.

Shipping Delays

Shipping carriers may occasionally experience delays due to seasonal demand, weather, or global service disruptions. We are not responsible for delays once your order has left our facility, but we are happy to help you track your shipment if needed.

Contact

If you have questions about your shipment, please contact us at hello@greatlakessourdough.com.